Privacy Policy

1. Introduction

Mama Mia Brothers LLC, doing business as Boba Mama (“Boba Mama,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in our SMS marketing program and interact with our services.

2. Information We Collect

We collect the following information when you opt in to receive marketing text messages:

• Mobile Phone Number: The phone number you provide to receive text messages
• Consent Records: Records of your consent to receive marketing messages
• Message Interaction Data: Information about your responses to our messages (such as STOP or HELP commands)

3. How We Use Your Information

We use the information we collect to:

• Send you marketing text messages with special offers, promotions, and discounts (only if you have opted in)
• Process your opt-out requests (STOP commands)
• Respond to your help requests (HELP commands)
• Maintain records of consent for compliance purposes
• Improve our marketing programs and customer experience
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority

We do not share, sell, rent, trade, or provide your mobile phone number, your opt-in information, or your messaging consent data to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party.

5. SMS Marketing Program Details

• Sender: Our text messages come from (832) 864-7596
• Message Frequency: Message frequency varies based on promotions and offers
• Opt-Out: You can opt out at any time by texting STOP to any message you receive from us
• Help: Text HELP for assistance or contact us at the information provided below
• Costs: Message and data rates may apply according to your mobile carrier’s plan

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your phone number and consent records for as long as you are subscribed to our SMS marketing program and for a reasonable period thereafter to comply with legal requirements and resolve disputes.

8. Your Rights

You have the right to:

• Opt out of marketing messages at any time by texting STOP
• Request access to the personal information we have about you
• Request deletion of your personal information (subject to legal retention requirements)
• Request correction of inaccurate information

9. Children’s Privacy

Our SMS marketing program is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when this policy was last revised. Continued participation in our SMS program after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). You have the right to request information about the categories and specific pieces of personal information we have collected, as well as the right to request deletion of your personal information. To exercise these rights, please contact us using the information above.